From enabling companies to manage fleets remotely and extending the life of each vehicle to reducing costs and improving safety, there’s no shortage of benefits to fleet tracking systems. By investing in modern fleet management software, it’s possible to transform your operations, building a more efficient and effective organization.
Unfortunately, you can’t just decide to incorporate fleet maintenance management software into your company’s portfolio and expect great results. After all, not every solution is exactly the same—even if the features appear similar.
With so many different fleet management software solutions on the market today, it can be difficult for fleet managers to pick the option that makes the most sense for their businesses. Keep reading to learn about four of the main reasons why businesses trust iTracker for fleet management.
- A Commitment to Customers
At iTracker, we pride ourselves on going above and beyond for all of our customers. No matter how big or small their fleets are and whether they’re operating in construction, the HVAC industry, logistics, or any other vertical, we are committed to ensuring our customers succeed using our products.
But don’t just take our word for it. When Scott Ramsey, owner of Ramsey Asphalt Construction, was looking for a better GPS tracking service, he ultimately chose iTracker due to its proximity to his own company. However, after experiencing how good the product is and what it was like to work with the company, he realized that the company was capable of serving customers regardless of where they were located.
“Turns out the iTracker service works so well, and the customer service team there is so great, them being local is a bit of a moot point!” Ramsey says.
You can also check out what our customers are saying on review sites such as Trustpilot and Software Advice.
Customers choose iTracker because our customer support offerings are second to none. We’re committed to our customer success, and whenever issues arise, our team works tirelessly to resolve them as soon as we can. In fact, in many cases, our customers initially choose us because of our reputation for outstanding customer service, with all agents based in the U.S.
On top of our exemplary customer service, we also provide an all-in-one fleet management solution alongside GPS tracking with everything from maintenance and fuel efficiency to location sharing, dispatch, and electronic logging device compliance. We’re focused on helping customers get a holistic view of their field service business and manage it better. It’s that simple.
- Fast Implementation
Once you decide to invest in a fleet management software solution, the last thing you want is to have to wait months or even longer to get up and running with the new system. Instead, you want to deploy the new software rapidly and get instant ROI.
This is another area where iTracker shines. When customers invest in our fleet management software, we help install and configure the system to ensure it’s operational as quickly as possible. After that, our team offers hands-on training to make sure your employees learn their way around the system right away.
On top of this, we have a robust online training portal filled with a wealth of information your team can use to become more comfortable with the system. But due to the intuitive design of our desktop and mobile apps, most employees should be able to figure out how to use them productively on their own.
After you’re up and running, our work is just getting started. If you encounter any problems with iTracker, simply reach out to our U.S.-based customer support team, and we’ll help you resolve the problem in no time.
- Ease of Use
In order to make the most out of your investment in any technology, it’s critical that the solution be easy to use and intuitive by design. This is another area where iTracker shines. In fact, users are able to access everything within the platform in just three clicks. There aren’t any overly complicated workflows to learn.
In addition to ease of use, the solution you ultimately choose needs to be reliable and available when you need it. Once again, iTracker can save the day here too.
For example, Bethany Martinez, the office manager for Bay Climate Control, says that iTracker enables her team to determine whether techs are on the job, traveling between sites, and closest to an emergency “at any moment of the day.” Thanks to iTracker’ reliability, the Bay Climate Control team can rest comfortably knowing that they’re able to respond rapidly to emergencies as they materialize.
- Access to Real-Time Data
In today’s connected world, the need for real-time data is becoming more important by the day. When fleet managers are able to leverage real-time insights, they can make better business decisions and serve customers more effectively.
Once again, iTracker rises to the occasion. Our purpose-built platform gives fleet managers quick access to up-to-the-second information when they need it. For example, our fleet management solution offers:
Real-time alerts on vehicle movements so you know when and where assets are at all times
Live maps of your fleet, with drill-down capabilities for details on each asset, enabling you to gauge the status of each vehicle when you want to
Geofencing around areas where your assets spend their time, including jobsites and business lots, to keep vehicles safe and secure
The benefits of iTracker speak for themselves. To witness the transformative power of our fleet management software with your own eyes, request a demo today.
