Frequently Asked Questions – iTracker GPS Tracker in Bangladesh
Got questions about GPS tracking in Bangladesh? You are in the right place. We have answered the most common questions our customers ask about iTracker — from how it works and what it costs to installation, features, and after-sales support.
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General Questions About GPS Tracking
What is a GPS tracker and how does it work?
A GPS tracker is a small electronic device installed inside your vehicle. It connects to GPS satellites to find the vehicle’s exact location and sends that data to iTracker’s servers through Bangladesh’s mobile network. You can then see your vehicle’s live location, speed, trip history, and receive alerts on your phone through the iTracker mobile app. For a full explanation of the process, visit our how it works page.
Is GPS vehicle tracking legal in Bangladesh?
Yes. GPS vehicle tracking is completely legal in Bangladesh. iTracker is fully licensed by the Bangladesh Telecommunication Regulatory Commission (BTRC) with license number 14.32.0000.007.58.033.16.24. BTRC is the government body that approves and licenses all vehicle tracking service providers in Bangladesh.
What is the difference between GPS tracking and Google Maps?
Google Maps is a navigation tool that shows you directions and maps. A GPS tracker like iTracker is a vehicle monitoring system. It tracks your vehicle’s location in real time, records trip history, sends alerts, monitors driver behavior, and lets you control your vehicle remotely. Google Maps cannot do any of these things. It is a navigation app for the driver, not a monitoring system for the vehicle owner.
Can GPS tracking work without internet on my phone?
The GPS device in your vehicle works independently and does not need your phone’s internet. However, to view your vehicle’s live location on the iTracker app, your phone needs an active internet connection. The app works on both WiFi and mobile data.
Does GPS tracking work across all of Bangladesh?
Yes. iTracker provides nationwide GPS coverage across Bangladesh. As long as there is mobile network coverage in the area where your vehicle is operating, iTracker tracks it. In areas with temporary signal loss, the device stores location data locally and syncs it when connectivity is restored.
Questions About iTracker Pricing
How much does iTracker GPS tracker cost in Bangladesh?
iTracker pricing includes a one-time device and installation fee per vehicle plus a monthly or annual subscription. Pricing depends on your vehicle type and the number of vehicles you need to track. Annual plans offer better value than monthly plans. Visit our pricing page for full plan details or submit a price inquiry for a custom quote.
Is there a monthly fee for iTracker GPS tracking service?
Yes. iTracker charges a monthly or annual subscription fee per vehicle. This fee covers real-time tracking, full app access, all alerts and notifications, trip history, and 24/7 customer support. The subscription runs alongside a one-time device and installation cost.
Are there any hidden charges with iTracker?
No. iTracker pricing is straightforward. The costs involved are a one-time device and installation fee and a recurring monthly or annual subscription. There are no hidden charges. Our team explains all costs clearly before you confirm your package.
Do you offer discounts for multiple vehicles or corporate fleets?
Yes. Corporate and fleet clients managing 5 or more vehicles receive custom pricing with volume consideration. Contact our team at 09613-566-566 or visit our corporate GPS tracking page for fleet pricing details.
Can I switch from monthly to annual subscription?
Yes. You can switch from a monthly to an annual subscription at any time by contacting our team at 09613-566-566. Annual plans offer better value per month and are recommended for clients who plan to use iTracker long term.
Questions About Installation
How is the iTracker GPS device installed in my vehicle?
A certified iTracker technician visits your location and installs the GPS device inside your vehicle. The device is fitted discreetly without any visible external components. Standard installation takes 30 to 60 minutes per vehicle. You do not need to bring your vehicle anywhere — our technician comes to you. Visit our how it works page for the full installation process.
Does GPS tracker installation damage my vehicle?
No. iTracker’s certified technicians install the GPS device using your vehicle’s existing electrical system without cutting or damaging any wiring. The installation is completely safe and does not void your vehicle’s warranty or affect its performance.
How long does installation take?
Standard installation takes 30 to 60 minutes per vehicle. For fleet installations with multiple vehicles at one location, we deploy additional technicians to complete the work quickly with minimal disruption to your operations.
Can iTracker install GPS trackers outside Dhaka?
Yes. iTracker provides nationwide installation across all major cities and districts in Bangladesh. We currently have certified technicians serving Dhaka, Chittagong, Sylhet, and all other major areas. Visit our location pages for city-specific details.
GPS tracker in Dhaka — GPS tracker in Chittagong — GPS tracker in Sylhet
What happens after installation is complete?
After installation, our technician sets up your iTracker account and provides your login credentials. You download the iTracker mobile app, log in, and your vehicle appears on the dashboard immediately with its live location. Our technician walks you through the basic features before leaving. From that point our 24/7 support team at 09613-566-566 is available for any further assistance.
Questions About iTracker Features
What features does iTracker include?
iTracker includes real-time GPS tracking, live location on the mobile app and web dashboard, trip history and route replay, overspeed alerts, engine on and off notifications, geofencing with zone alerts, remote engine shutdown, and fuel monitoring. Fleet and corporate clients also get driver behavior monitoring, multi-vehicle fleet dashboard, and automated report scheduling. Visit our how it works page for a full breakdown of all features.
What is remote engine shutdown and how does it work?
Remote engine shutdown lets you stop your vehicle’s engine from anywhere using the iTracker mobile app. If your vehicle is stolen or used without your permission, one tap on the app sends a command to the GPS device which cuts the engine power in a safe and controlled way. The vehicle cannot be restarted until you send the unlock command from the app. Visit our remote engine shutdown page for full details.
What is geofencing?
Geofencing lets you set a virtual boundary around a specific area on the map. If your vehicle enters or exits that boundary without authorization, iTracker sends an instant alert to your phone. This is useful for monitoring delivery zones, school bus routes, warehouse areas, and ensuring company vehicles stay within their approved operating areas.
Can I track multiple vehicles from one account?
Yes. iTracker supports multi-vehicle tracking under a single login. Individual owners can track multiple personal vehicles. Corporate and fleet clients can manage their entire fleet from one dashboard. Visit our fleet management solution page for full details on multi-vehicle tracking.
Does iTracker track vehicle speed?
Yes. iTracker monitors vehicle speed in real time and sends an instant alert to your phone if the vehicle exceeds the speed limit you have set. All speed events are recorded in the trip history log for every journey.
Can I see where my vehicle has been in the past?
Yes. iTracker records complete trip history for every vehicle. You can review any past trip including the start and end time, full route taken, stops made, distance covered, and speed throughout the journey.
Does iTracker work for motorcycles and bikes?
Yes. iTracker provides GPS tracking for motorcycles and bikes with all the same core features available for cars including live tracking, overspeed alerts, remote engine shutdown, and geofencing. Visit our GPS tracker for bike page for specific details.
Does iTracker work for trucks and heavy vehicles?
Yes. iTracker supports GPS tracking for trucks, covered vans, and heavy vehicles with features including live tracking, fuel monitoring, driver behavior monitoring, and fleet management. Visit our GPS tracker for truck page for full details.
Questions About Fleet and Corporate Tracking
What is fleet management and does iTracker offer it?
Fleet management is a system that lets businesses track and manage all their vehicles from one central platform. iTracker offers a complete GPS-based fleet management solution including real-time tracking, fuel monitoring, driver behavior reports, geofencing, and automated fleet reporting. Visit our fleet management solution page for full details.
How does driver behavior monitoring work?
iTracker records overspeeding, harsh braking, sudden acceleration, harsh cornering, and idle time for every driver on every trip. Fleet managers get weekly and monthly driver performance scores and reports from the dashboard. This helps identify drivers who need coaching and reduce fuel costs and vehicle wear caused by poor driving habits. Visit our driver behavior monitoring page to learn more.
How does fuel monitoring help reduce costs?
iTracker monitors fuel levels in real time and sends instant alerts if fuel drops suddenly, which could indicate theft or siphoning. It also tracks idle time and trip-level fuel consumption so fleet managers can identify where fuel is being wasted. Most businesses see a meaningful reduction in fuel costs within the first few months of using iTracker’s fuel monitoring system. Visit our fuel monitoring system page for full details.
Can iTracker track school buses?
Yes. iTracker has a dedicated school bus tracking system with real-time route monitoring, overspeed alerts, geofencing for school and pickup zones, and driver behavior reporting. Visit our school bus tracking page for full details.
How many vehicles can iTracker track for a corporate client?
There is no upper limit. iTracker supports corporate fleets of any size from 5 vehicles to several hundred. All vehicles appear on the same corporate dashboard with individual vehicle detail accessible at any time. Contact our team at 09613-566-566 or visit our corporate GPS tracking page for corporate package details.
Questions About After-Sales Support
What support does iTracker provide after installation?
iTracker has a dedicated after-sales support team available through our 24/7 hotline at 09613-566-566. Any device or connectivity issue is handled by our support team through remote troubleshooting first. If a technician visit is needed, we arrange it as quickly as possible. Corporate clients with large fleets get dedicated account support with a named contact for ongoing service needs.
What happens if my GPS device stops working?
Call our 24/7 hotline at 09613-566-566 immediately. Our support team will troubleshoot the issue remotely. If the device needs physical attention, our technician will visit your location to inspect and resolve it.
Can I add more vehicles to my iTracker account later?
Yes. You can add new vehicles to your existing iTracker account at any time. Contact our team at 09613-566-566 and we will arrange device installation for the additional vehicles and update your dashboard immediately.
How do I cancel my iTracker subscription?
Contact our team at 09613-566-566 or through our contact page to discuss cancellation. For full terms on cancellations and refunds, visit our refund and cancellation policy page.
Does iTracker provide a warranty on the GPS device?
Yes. iTracker provides a warranty on GPS devices. Visit our warranty policy page for full details on warranty terms and coverage.
If your question is not answered here, our team is ready to help. Call our 24/7 hotline at 09613-566-566 or submit an inquiry and we will get back to you within 24 hours. You can also visit our contact page to reach us directly.
